Technology Specialist - East Bay
at Summit Public Schools (View all jobs)
California Bay Area
Technology Specialist - East Bay
The Technology Specialist is a key member of Summit's Technology Team. The Technology Specialist serves as the point person for school site technology needs and projects. This position is based in the Bay Area, specifically at our schools in El Cerrito and Richmond with occasional travel to Home Office in Redwood City required, and reports to our Technology Manager.
Who We Are:
What if all students graduated high school with the knowledge, skills and habits they need to lead a fulfilled life? This is the question that guides our mission at Summit Public Schools.
Summit is a leading network of public schools that prepare a diverse student population for success in a four-year college and to be thoughtful, contributing members of society. We operate 14 schools serving over 4,500 students in the Bay Area and Washington state. 100% of Summit graduates are college ready and Summit graduates complete college at double the national average.
We need exceptional, diverse, and mission-aligned teachers to join our team to help prepare our students for a fulfilled life. Join us!
What You’ll Do:
Serve as the technical point person for all technology related issues at assigned schools
Provide excellent customer service and build relationships with school site and Home Office faculty
Install, configure, maintain, troubleshoot, and repair/warranty all school and office technology equipment (including, but not limited to laptops, projectors, printers, video conferencing equipment, etc.) and software
Help administer Google Apps for students and faculty
Update and maintain Internet content filtering at school sites
Collaborate with network team to resolve network issues at school sites and test enhancements, fixes, and system improvements
Proactively address technology issues at office and school sites, and provide updates to the team about school site activities
Support online student learning and assessments at schools
Collaborate with team members and school site faculty to design system improvements
Administer and support projects/systems that help to improve school site operations or otherwise support academic outcomes
Together with school site admin staff, manage school site technology inventory
What You’ll Need:
Commitment to uphold Summit’s values, belief that all children deserve a rigorous and equitable education that prepares them for college and for life
A Bachelor’s degree
1 - 4 years of related working experience troubleshooting and resolving issues related to devices such as computers, printers, networks, and smartphones is required.
Ability to travel throughout the Bay Area
Ability to lift and carry at least 35 lbs
Ability to meet health clearance, and pass the background checks, per education code
Ability to troubleshoot technology issues, especially within the Windows 10 environment, ChromeOS environment, and other software such as Zoom.
Experience configuring, repairing, and administering technology devices including: laptops (Windows PCs and Chromebooks), printers, projectors, and video conference equipment
Basic understanding of systems administration; experience administering Google Apps or other software systems preferable
Working understanding of networking concepts
Who You Are:
You’re passionate about Summit's mission to prepare students for success
You’re empathetic to the needs of faculty and students, and thrive while interacting at school sites
You approach problem resolution in a holistic manner that accounts for both technical and behavioral aspects of a problem
You sweat the small stuff. You’re highly detail-oriented.
You’re comfortable coaching others and effective at explaining technical concepts to others
You thrive while working both independently and collaboratively.
You’re able to represent Summit Public Schools in a variety of professional environments
What You Get:
Summit offers competitive salaries and benefit options for full-time employees, including covering 75% of the health, dental and vision plan costs. We fully cover life and disability insurance. We have a “take what you need” PTO policy, 11 paid holidays and 3 weeks of organizational-wide closure during the year.
Summit is an equal opportunity employer. We believe that diversity, equity, and inclusion are directly intertwined with education. We are ALL better when we are able to bring our whole selves to work and honor each other’s voices across identities, cultural backgrounds, and life experiences. We welcome and encourage applications from individuals who are members of historically marginalized communities. Spanish language proficiency is a plus.