Summary: The role of Enrollment & Records Specialist is for the purpose/s of performing and supporting specialized and responsible clerical and technical tasks related to student enrollment; promotion, capacity-building, customer service, and user technical support. Additionally, the maintenance of student records; review, verification, record release, and all other duties related to the function of enrollment and records required in the activities of the Guidance and Operations Departments.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Implements related tasks and duties promoting student enrollment, and records maintenance.
Executes administrative/clerical duties supporting all components of all related tasks and duties related to enrollment and processing of academic records.
Promote and participate in enrollment events; local, or in-field.
Serve as a specialist in all areas and matters related to school enrollment and academic records.
Verifies validity of enrollment documentation submitted by families or other organizations/agencies.
Performs enrollment and unenrollment activities within the automated student information system.
Review transcripts/report cards of incoming students for the purpose of uploading records into district student information system available to inform academic planning.
Maintains files, documents and student records for the purpose of documenting and/or providing reliable information relative to student records.
Prepares written communication for the purpose of documenting activities, providing written reference notification, feedback, and/or conveying information.
Responsive to internal GCA staff/administrators, other educational institutions, the public, parents and/or students (e.g. mail out transcripts, processing student withdrawals as needed).
Responsive to external GCA customers; prospective parents and/or students (e.g. inquiries about academic program, school structure/operation, etc.)
Inform best-practices, and procedures for daily operations, and projected projects related to enrollment or records management programs/events.
Consistently provides exemplary customer service by all team members; dissemination of effective, accurate, and thorough communication.
Performs all other duties related to organizational goals.
Adhere to guidelines, protocol, and procedures of daily operations within the enrollment and records department.
Contribute to a positive working environment; support, encourage, and promote colleagues.
Minimum Required Qualifications:
High School Diploma or General Equivalency Degree (GED) Certificate AND
Two (2) years of enrollment and records experience in an academic or business setting
Equivalent combination of education and experience
Certificates and Licenses: None required.
OTHER REQUIRED QUALIFICATIONS:
Knowledge of state and federal laws, and other pertinent laws regarding K-12 education; FERPA, MKV
Familiarity with online learning environment
Strong organizational and time management skills
Strong written and verbal communication skills
Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
Ability to travel 25% of the time
Ability to pass required background check
Some College/University or conferred Post-Secondary Degree preferred
Post-secondary degree especially in Education, Business/Marketing, Human Services or related field of study.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is in-office, located at the central administrative office
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.